General terms and conditions

Scope of application

The general terms and conditions of www.illuminati-shop.com apply to all deliveries of services and products from www.illuminati-shop.com and apliiq the T-shirt printing company. By ordering the goods or services, these terms and conditions are considered accepted. The offer of www.illuminati-shop.com is limited to the territory of Switzerland, EU area and America.

Any terms and conditions of the customer that conflict with or deviate from the General Terms and Conditions of www.illuminati-shop.com shall only be recognized if www.illuminati-shop.com expressly agrees to them in writing.

Registration

Multiple registrations under different names or addresses are not allowed. Upon successful completion of the registration procedure, the customer is admitted to the system. The admission can be revoked at any time. In this case, www.illuminati-shop.com is entitled to immediately block and delete the user name and the corresponding password.

Product information

www.illuminati-shop.com is not the manufacturer of the products offered. All information, data and dimensions are based on the information of the respective manufacturer apliiq and are not assurances of www.illuminati-shop.com for specific properties. No liability is assumed for any errors in information and transmission. This applies in particular to consequential damages and costs resulting therefrom.

Conditions

The present General Terms and Conditions shall apply exclusively to the business transactions between www.illuminati-shop.com and the customer. They take precedence over any other terms and conditions sent by the customer or found on the customer's documents.

Complaints and returns

Please note: We do not take reworks or refunds due to purchase regret, incorrect sizes, incorrect or inaccurate addresses, or simply because a product did not turn out the way you expected. All www.illuminati-shop.com article are custom made exclusively based on a specific order. Therefore, returns or exchanges for any reason are always excluded.

How to submit a problem with an order

We strive to get your product right the first time, and we love working with our customers to make that happen. Mistakes happen from time to time. We are a team of people and we are the first to admit that we are not perfect. If you feel that there was a serious error with your order, we will be happy to check it out. If we feel that the error is our fault, we will replace the damaged item at no cost to you. Just send an email to me at I forward it to apliiq my partner and T-shirt printer. Please include your email address and the following information so we can review and respond to your request as soon as possible; provide us with the order number. Please take a photo (a clear cell phone photo will do) of the problem so we can see exactly what you see. Please describe the problem briefly. Include a brief written description of the problem.
All problems must be reported within 30 days of receiving the order so that we can verify them. After 30 days, unfortunately, we can no longer check possible problems.

Use of Internet services and new media

www.illuminati-shop.com does not guarantee the accuracy, completeness and availability of the data in the web store or on the electronic catalogs that can be used in the customer's own networks. www.illuminati-shop.com does not assume any liability for incorrect data on the website of www.illuminati-shop.com, for confidentiality and errors in the transport of data and content on the Internet, as well as for damages or consequential damages incurred by the user or third parties as a result of transactions carried out over the Internet. For more information, www.illuminati-shop.com refers to its disclaimer. This is available at the following address: https://www.illuminati-shop.com/en/pages/haftungsausschluss.

Privacy

www.illuminati-shop.com processes the entrusted personal data in compliance with the applicable data protection provisions of Switzerland. This includes in particular the lawfulness of the processing, the processing in good faith and transparency, the purpose limitation, the data minimization, the accuracy of the processing, the storage limitation or deletion as well as the integrity and confidentiality of the personal data. For further information in general on the handling of personal data, www.illuminati-shop.com refers to its privacy policy. These are available at the following address: https://www.illuminati-shop.com/en/pages/datenschutzbestimmungen.

Jurisdiction

The business activities of www.illuminati-shop.com are based exclusively on Swiss law, excluding the conflict of laws rules and the UN Convention on Contracts for the International Sale of Goods (CISG). The place of performance is Zurich, Switzerland. The place of jurisdiction is Zurich, Switzerland. www.illuminati-shop.com has the choice to prosecute the defendant also at his domicile or residence. In the event of a conflict, the German version of the General Terms and Conditions shall take precedence over the other language versions.

February 2023