Options for handling in case of unavailability
The products included in the assortment of www.illuminati-shop.com are generally delivered immediately from stock of apliiq supplied. apliiq has some of the most popular products, colors and sizes in stock, but it does not have every single product, color and size in stock. In addition, we rely on our manufacturing and distribution partners to provide access to the other products we offer when needed. From time to time, even the most popular products in a particular color or size may be in stock both at apliiq as well as by our partners in the supply chain are no longer in stock.
www.illuminati-shop.com reserves the right to supply equivalent replacement items.
What is an "equivalent substitute"?
A like replacement is a similar product in a similar color and size.
Example: You bought a black t-shirt in size Medium and this product was out of stock. An equivalent replacement could be a T-shirt of a similar brand in black color in size Medium. Please note that like replacements are not identical and there may be slight differences in like replacements.
No price adjustments for out of stock products
We will not charge you extra or refund your money if a replacement product is used. In most cases, equivalent replacement products are also comparable in price, and our goal is to find the fastest possible solution when a product is out of stock.
Examples of similar goods
Below you will find examples of equivalent goods. These are only examples and not hard and fast rules for how equivalent goods are handled. Since stock levels are constantly changing, we choose the best possible replacement at the time.
| Product | possible replacement |
| Heavyweight Pullover Hoodie | Independent Trading Co Ind4000, Independent Trading Co Ind5000 |
| Midweight Pullover Hoodie | Gildan 18500, Independent Trading Co SS4500, Jerzees 996MR, |
| Heavyweight T-Shirt | Alstyle 1301, Comfort Colors C1717, ec1000, US Blanks Ultra Heavyweight T |
| Fashion Fit T-Shirt | Bella 3001, Next Level 3600, Tultex 0202TC |
| Fashion Fit Blended T-Shirt | Bella 3001 CVC, Next Level 6210 |
| Crop Top T-Shirts | Bella 6681, Next Level 5080 |
| Tultex Mens T-Shirts (0202tc) | Bella 3001, Next Level 3600 |
| Tultex Pullover Hoodie (320tc) | Gildan 18500, Independent Trading Co SS4500, Jerzees 996MR, |
| Crop tops Bella | Womens Flowy cropped tee 8882, flowy boxy tee 8881, 5080 |
| Unisex Pullover Hoodie | Bella 3719, 3739, Gildan 18600, tultex 331tc |
| Heavy crewneck Sweatshirt | Gildan 18000, ss3000, 562mr |
Force majeure
Delays in delivery and performance due to force majeure or events that www.illuminati-shop.com and apliiq die Lieferungen bzw. die Leistung ganz oder teilweise unmöglich machen - insbesondere Streik, behördliche Anordnungen, Naturkatastrophen, Seuchenfälle, usw. - auch wenn sie bei Lieferanten der www.illuminati-shop.com eintreten - hat www.illuminati-shop.com auch bei verbindlich vereinbarten Fristen und Terminen nicht zu vertreten.
Du berechtigst www.illuminati-shop.com, die Lieferung bzw. Leistung um die Dauer der Behinderung zuzüglich einer angemessenen Anlaufzeit hinauszuschieben oder ganz oder teilweise vom Vertrag zurückzutreten.
Delivery
For deliveries, the calculation and packaging is at cost price. Postage is at the expense of the recipient. For orders sent due to an insufficient address to apliiq was returned, can apliiq resend them as soon as the customer informs us of a corrected shipping address. However, the customer must pay the shipping costs for resending his package. www.illuminati-shop.com is not liable for delivery delays caused by apliiq or caused by other third parties.
apliiq shipped with Untited States Parcel Service (USPS). apliiq ships to over 100 countries worldwide. Although shipping dates are not guaranteed, shipping takes about 3 weeks for international shipments. Untited States Parcel Service (USPS) delivers to the address where you normally receive your mail - if you have a PO Box, use it! apliiq will notify you via tracking when your order is shipped - please check your spam folder if you have not received tracking information!How do the shipping fees work?
The shipping rate is automatically calculated based on the weight of your item and where it is being shipped to. The orders are shipped with USPS First Class Mail or Asendia International shipped, but from time to time may apliiq use other shipping companies at its discretion.
Customs fees
Upon delivery, import duties (e.g. customs duties, import sales tax, etc.) may be incurred, which are to be borne by you. These vary in different customs areas. You are responsible for the payment of import duties and taxes.
Tracking number
You will receive the tracking number by email with your order. Most international orders are shipped via Asendia International shipped. The shipping service exports your orders from the United States and delivers them to your country. When the order reaches your country, the shipping service transfers the shipment to the country's local postal system to make the final delivery in the country. The most important thing to remember when using Asendia International is, that Asendia International does not make the final delivery, but its local postal system does.
The most common problem with international shipping
The most common problem with international shipping is not knowing that each international shipment requires more than one tracking number to follow the package to its final destination. For example, when the package is first shipped, an international tracking number is created, but once the package enters the destination country, most local postal systems create a new tracking number to track the package within the country. This new tracking number becomes the Asendia International Tracking number added. The Asendia International However, shipment tracking is not updated further. It ends with the update "Transport to destination country". You should check the progress of the shipment by searching with the new tracking number.
Other common problems with international shipping with simple solutions
If you notice that additional tracking information has been generated, but the shipment has not yet been forwarded to you, you should contact your local postal system. From time to time, local post offices may hold a shipment because a customer needs to answer questions, fill out paperwork, or pay a customs fee. The most direct solution to the problem is to deal directly with the post office.
2. From time to time, international parcels may experience delays. In most cases, this is due to the local postal system. As in the scenario above, your best bet is to contact your local postal service provider with the tracking number. In most cases, a simple request is all it takes to get things back on track. Also keep in mind that during peak times, many orders go through customs and it can take days or even weeks for packages to get through customs.
Time is of the essence
It is important to identify and resolve problems with international shipping as early as possible. The longer a package is in transit, the more likely it is to be lost in transit or returned to sender. In many cases, your shipments will wait at customs in your country until you have paid the necessary duties and taxes that may apply to the shipment. You usually only have a certain amount of time to pick up the shipment before it is disposed of or returned to the sender. Finally, you should keep in mind that the taxes paid by USPS and Asendia International offered package tracking is only valid for 90 days. After that, tracking will no longer work and it will not be possible to make further inquiries about any shipping problems.
What happens if you do not receive the package (lost package)?
apliiq is responsible for manufacturing your products and shipping them to the shipping address specified for your order. Unfortunately, from time to time carriers may lose a package, this is the nature of product shipping. If the carrier loses a shipment, we will make and reship a replacement order at our expense. However, please note the following important exceptions:How long will it take for my product to be shipped?
For environmental and philanthropic reasons, this product will only be made if you order it. Please leave apliiq T-shirt printing company one week for production and you will receive the tracking number once it is in the mail. apliiq strives to provide its customers with only high quality products. However, from time to time, an item may be damaged during the production process. Don't worry, apliiq replaces the item automatically (you don't have to do anything), but in these cases the order may be delayed.
Problems with the stock
apliiq does not have all colors, sizes and models in stock. In many cases must apliiq order an item of clothing from a partner. In general, the products that apliiq offers are well stocked and distributed by the partners. However, from time to time it may happen that a particular item is not available in the vicinity of apliiq or is not in stock at all. If an item is in stock but far from apliiq removed, it may take longer to arrive at apliiq arrives and apliiq can produce it. If an item is completely out of stock, we will contact you and recommend the next possible replacement product. The vast majority of orders consist of 1 or 2 items, and the one week production estimate is based on these numbers. If you place an order that contains many items (especially different designs), your order will likely take longer than a week to produce. An order with 11 different products is more likely to experience delays than an order with a few items. In general, it is best to keep your order small (3 to 5 items) so that you can apliiq can produce quickly and you will receive the order as soon as possible.
Invoicing
www.illuminati-shop.com sends your invoices by email.
Vouchers
Vouchers are redeemed only under the conditions indicated on the voucher and exclusively for the product groups indicated on the voucher. It is not permitted to sell vouchers or voucher codes without prior written consent, to trade with them in any way, or to credit vouchers or voucher codes purchased or purchased at auction by third parties. The credit balance of a voucher cannot be paid out.
Prices
All prices are quoted in CHF excluding VAT. Prices are kept as stable as possible, but may be adjusted upwards or downwards depending on the market situation. www.illuminati-shop.com only accepts the payment methods displayed during the order process.
February 2023
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